Bavarian Nordic is dedicated to protecting lives and advancing global health through innovative vaccines. As an IT Supporter, you will be the first point of contact for internal users, providing support and assisting with minor projects to ensure stable and efficient IT operations across the organization.
Responsibilities
- Handle support requests and provide support for hardware, software, and networks
- Troubleshoot and resolve issues with Windows, Office 365, printers, mobile devices, and business applications
- Escalate complex cases to other departments and update ITSM documentation
- Assist with onboarding/offboarding, including setup of user accounts and devices
- Support IT projects and help ensure GxP compliance in regulated environments
Skills
- Experience in a similar IT support role, preferably in a regulated company
- Knowledge of Windows 10/11, Microsoft 365, Active Directory, and networking
- Familiarity with ITIL processes and ticketing systems
- A proactive, service-oriented approach
- The ability to work independently and learn about GxP
Company Overview
Bavarian Nordic is a industrial biotechnology company developing and producing novel vaccines for the treatment and prevention. It was founded in 1994, and is headquartered in Kvistgaard, Hovedstaden, DNK, with a workforce of 1001-5000 employees. Its website is http://www.bavarian-nordic.com.Company H1B Sponsorship
Bavarian Nordic has a track record of offering H1B sponsorships, with 1 in 2023. Please note that this does not guarantee sponsorship for this specific role.
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