CUSTOMER SERVICE/DATA ENTRY
Job Summary
We are seeking a dedicated and detail-oriented Customer Service/Data Entry professional to join our team. This role is essential in ensuring accurate data management while providing exceptional service to our clients. The ideal candidate will possess strong communication skills and have a knack for handling multiple tasks efficiently in a fast-paced environment
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Duties
? Accurately input and update client information into the database.
? Handle cash transactions with precision and maintain accurate records.
? Communicate effectively with clients through various channels, including phone and email.
? Conduct outbound calling to follow up on client inquiries and provide necessary information.
? Assist in resolving customer issues promptly while maintaining a high level of client satisfaction.
? Collaborate with team members to enhance overall service delivery.
? Support additional administrative tasks as needed.
Qualifications
? Proficiency in data entry with excellent typing skills.
? Strong computer skills, including familiarity with office software and databases.
? Previous experience in customer service or call center environments is preferred.
? Ability to communicate clearly and effectively, both verbally and in writing.
? Bilingual in Spanish is a plus but not required.
? Strong attention to detail and organizational skills are essential for success in this role.
Join our team and contribute to delivering outstanding service while ensuring data accuracy!
Job Types: Full-time, Part-time
Pay: $21.72 - $23.04 per hour
Expected hours: No less than 13 per week
Benefits:
? 401(k)
? Dental insurance
? Flexible schedule
? Health insurance
? Paid time off
? Parental leave
? Vision insurance
? Work from home
Shift:
? Day shift
Location:
? California (Required)
Work Location: Remote