New Castle Building Products is a full-service distributor based in White Plains, NY, committed to core values such as Caring and Teamwork. They are seeking a Collections Specialist to support collection efforts and perform credit and accounting functions, including managing accounts receivable and customer communications.
Responsibilities
- Review accounts receivable aging’s on a weekly basis to identify past due balances for collections
- Contact customers via phone, email, text regarding past due invoices
- Monitor customer accounts for exceeding credit limits
- Responsible for data entry of new and existing customer information in the system
- Maintain accurate records of collection activities in account notes, including. contact attempts, payment arrangements and customer interactions
- Maintain calendar reminders for customer follow-ups
- Escalate problematic accounts to upper management to intervene when necessary
- Prepare legal demand letters upon direction from Credit Manager
- Assemble document packets for accounts that are submitted to collections
- Assist Credit Manager in preparation for legal proceedings
- Maintain legal fee report to track costs spent on outside collection efforts
- Provide weekly customer update for past due accounts to Branch Managers and Salespeople
- Review of AR aging with Credit Manager on a Monthly basis
- Review large job account requests for creation on customer accounts
- Assist with review of customer accounts for release of sale orders on credit hold
- Work closely with the Accounts Receivable department and sales team to clear up short-pay deductions and issues
- You will be expected to perform other duties as assigned
- Review and process credit applications
- Conduct financial analysis including 3rd party report review
- Create customer accounts in ERP for approved credit applications and cash on delivery customers
- Set up job accounts in ERP upon approval from Credit Manager
Skills
- Strong attention to detail and goal oriented
- Able to work independently and with a team, prioritize workloads, manage multiple responsibilities and adjust schedules accordingly
- Perform and participate in other related duties as assigned by management
- Occasional travel as needed
Benefits
- Competitive pay
- Paid vacation and holidays
- 401(k) plan with discretionary employer match
- Medical/Dental/Vision/Life Insurance plans
- Opportunity for advancement
- A yearly performance review
- Access to a state-of-the-art gym at our Headquarters location
- Casual, yet professional work environment
Company Overview
New Castle Building Products is a building materials company specializing in waterproofing services. It was founded in 2002, and is headquartered in White Plains, New York, USA, with a workforce of 201-500 employees. Its website is http://ncbp.com.
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