**Experienced Junior Customer Due Diligence Analyst – Join blithequark's Journey to Revolutionize Financial Services**

Are you a detail-oriented and highly motivated individual with a passion for making a real difference in the financial landscape? Do you thrive in a fast-paced, dynamic environment where innovation and collaboration drive success? Look no further than blithequark, a European tech startup headquartered in Amsterdam, on a mission to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform. As a Junior Customer Due Diligence Analyst at blithequark, you will play a critical role in supporting our customers through live chat, verifying customer information, identifying red flags, and escalating issues. You will collaborate closely with internal teams to resolve customer issues efficiently, maintain a high-quality customer experience, and contribute to process improvements and documentation. If you're a self-starter with a strong work ethic, excellent communication skills, and a passion for compliance, we want to hear from you. **About blithequark** blithequark is a European tech startup headquartered in Amsterdam, on a mission to revolutionize the financial landscape for entrepreneurs worldwide. Our team has fueled exponential growth, securing $105 million in investments and propelling us into hyper-growth mode. We're on track to become a unicorn start-up, backed by global funds like General Catalyst (known for supporting Airbnb, HubSpot, KAYAK, and Stripe). blithequark has expanded its reach across 10+ EU countries, with a strong presence in key markets like Germany and France. At blithequark, we're not just redefining the entrepreneurial experience – we're empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole. **Working Format** We offer flexible working arrangements across Cyprus, Spain, and Poland. Depending on your location, you may be eligible for a relocation package or relocation support. Please note that for Spain, we require candidates to possess a DNI (for Spanish nationals) or a NIE linked to a valid working permit in Spain (for foreign nationals). For Poland, employment will be under 'Umowa o Pracę' (UoP). **Responsibilities** As a Junior Customer Due Diligence Analyst, your key responsibilities will include: * Supporting customers via live chat with onboarding-related questions, data updates, and CDD checks * Reviewing and verifying customer information in line with internal procedures and compliance requirements * Identifying and escalating red flags or missing information based on KYC/CDD standards * Collaborating closely with internal teams (Compliance, Sales, Product, etc.) to resolve customer issues efficiently * Maintaining a high-quality customer experience while meeting internal service timelines * Participating in the continuous improvement of support processes by sharing insights and feedback from customer interactions * Supporting documentation and updates of internal workflows or guides as needed **Who You Are** We're looking for a detail-oriented and highly motivated individual with: * English – full working proficiency; Dutch, French, German, Italian, Spanish, Portuguese, or Greek would be an advantage but is not a precondition * Detail-oriented and highly motivated self-starter * Critical and analytical thinking * Start-up oriented, proactive, result-driven, and capable of working under own initiative and little supervision * 1–2 years of experience in KYC/CDD, preferably in a regulated financial or fintech environment * Strong communication skills and attention to detail are essential **What You Will Get In Return** Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product. * Work in the EU: Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe. * Become a stock options holder: Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders. * Receive unwavering support and care: blithequark stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your blithequark experience is successful and fulfilling. * Work & Swim program: Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views. **Equal Opportunity Statement** At blithequark, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics. If you're a motivated and detail-oriented individual with a passion for making a real difference in the financial landscape, we want to hear from you. Join blithequark's journey to revolutionize financial services and apply today!