Part-Time Market & User Researcher (Remote)

Location: Remote Hours: Part-time (flexible, ~10-20 hours per week) Type: Contract / Consultant About the Role We’re looking for a Market & User Researcher to help us uncover insights that shape our marketing, product development, and business strategy. This part-time, remote consulting role is ideal for someone experienced in both traditional research methods and modern, AI-assisted approaches to large-scale qualitative analysis. You’ll design and execute surveys, conduct user interviews and focus groups, and collaborate with product teams to test and refine ideas. You’ll also play a critical role in upcoming projects that involve using large language models (LLMs) to synthesize anonymized user message data at scale and identify emergent behavior patterns across user segments. What You'll Do • Survey Development & Analysis – Design, distribute, and analyze surveys to capture key insights about our users and market. • User Interviews & Focus Groups – Plan, recruit, and conduct interviews and focus groups to uncover needs, pain points, and motivations. • Prototyping & Usability Testing – Collaborate with product and design teams to test concepts, run usability studies, and validate product and positioning ideas. • Script & Guide Writing – Develop structured interview guides, survey questions, usability test scripts, and discussion frameworks. • Data Synthesis & Reporting – Analyze qualitative and quantitative data to identify patterns and communicate findings in clear, actionable ways. • Market & Competitive Analysis – Track industry trends, competitor moves, and emerging behaviors to inform business and product strategy. • AI-Powered Text Analysis – Use LLMs (e.g., GPT-4, Claude, etc.) and prompt engineering to tag, cluster, and summarize large volumes of anonymized user text data for segment analysis. • Codebook Development & Iteration – Develop and refine use case taxonomies and tagging rubrics to train LLMs and maintain consistency across datasets. • Cross-Team Collaboration – Work closely with marketing, product, data, and design teams to ensure insights are embedded into roadmaps and communications. What We're Looking For • 3+ years of experience in market research, user research, UX research, or a related role • Strong skills in qualitative and quantitative research: survey design, interview facilitation, usability testing, and analysis • Experience using research platforms (e.g., SurveyMonkey, Qualtrics, Typeform) and usability tools (e.g., Figma, Lyssna) • Demonstrated ability to synthesize complex data into clear, actionable recommendations • Comfort with large datasets and emerging AI tools—especially LLM-based classification, synthesis, or tagging of qualitative feedback at scale • Excellent communication skills—you're just as comfortable engaging users as you are presenting findings to leadership • Bonus: Experience working in a SaaS, privacy, or telecommunications environment Why You'll Love It Here • The opportunity to shape product, marketing, and strategy through deep customer insights • Direct impact on cutting-edge research involving LLMs and privacy-safe qualitative analysis • Flexible, remote work (~10–20 hours per week) • Competitive part-time compensation with potential for extended work Ad Hoc Labs is a remote-first company. Select roles may require regional geography and/or frequent travel. All candidates need to be able to maintain a productive remote working environment with access to video-quality internet. We are committed to building a diverse, inclusive company and we encourage applications from candidates of all backgrounds. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.