Vice President of Strategic Provider Solutions Sales and Business Development for Healthcare Industry Leaders

Introduction to EXL Health

At EXL Health, we are dedicated to leveraging Human Ingenuity and domain expertise to help clients improve outcomes, optimize revenue, and maximize profitability across the healthcare ecosystem. With technology, data, and analytics at the heart of our solutions, we collaborate closely with clients to transform how care is delivered, managed, and paid. Our team combines deep domain expertise with analytic insights and technology-enabled services to solve complex problems and enhance our clients' performance with nimble, scalable solutions. With data on more than 260 million lives, we work with hundreds of organizations across the healthcare ecosystem, including payers, Pharmacy Benefit Managers (PBMs), provider organizations, and Life Sciences companies.

About the Role

We are seeking an experienced and results-driven Vice President of Strategic Provider Solutions Sales and Business Development to join our team. As a key member of our leadership team, you will be responsible for driving revenue growth, managing key client relationships, and developing strategic partnerships with healthcare industry leaders. Your expertise in selling data and analytics and BPO solutions to providers will be essential in helping us achieve our business objectives. If you have a proven track record of success in sales and business development, a deep understanding of the healthcare industry, and a passion for driving growth and innovation, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Manage key client relationships and work closely with Operations and Service Line General Managers to deliver target annual revenue goals and ensure client satisfaction
• Develop and maintain key relationships with C-level executives and other key business sponsors at client organizations, discerning their strategic goals and plans and acting as a gatekeeper to clients
• Set up and run regular Monthly and Quarterly Business Review meetings with clients, working with internal groups to prepare material and keeping key business leaders informed of progress and challenges
• Work closely with Operations to ensure overall client health and satisfaction, and assist in bringing in strategic perspective and client business leaders to resolve tactical roadblocks to success
• Ensure the creation of and monitor monthly/quarterly published metrics, discussing any deviances or concerns with internal areas and escalating internally as needed, and communicating any resulting issues to clients
• Understand pain points for clients and map relevant products, services, and solutions to those, working with EXL's Product, Service, and Solutioning areas to develop customized solutions as appropriate
• Lead the effort to deliver the appropriate offerings and the right value proposition to clients, including negotiating business terms of SOWs covering such offerings
• Work with current contacts to identify opportunities to expand current services, both in existing areas of the client and others, and work with Sales to expand/up-sell programs to clients
• Add strategic perspective to processes to ensure tactical issues do not impact performance or client satisfaction, and be available for all escalations from clients, communicating them to internal groups as needed

Account Maintenance

In addition to driving new business growth, you will also be responsible for maintaining and expanding existing client relationships. This will involve:

• Understanding pain points for clients and mapping relevant products, services, and solutions to those
• Working with EXL's Product, Service, and Solutioning areas to develop customized solutions as appropriate
• Leading the effort to deliver the appropriate offerings and the right value proposition to clients, including negotiating business terms of SOWs covering such offerings
• Working with current contacts to identify opportunities to expand current services, both in existing areas of the client and others
• Working with Sales to expand/up-sell programs to clients, which could involve up-selling to the current client group and/or getting additional contacts within the client and delivering new solutions

Qualifications

To be successful in this role, you will need:

• At least 10 years of experience in the provider domain of the healthcare industry, with a proven track record of personally originating new opportunities within large, complex client organizations
• A deep understanding and experience in selling data and analytics and BPO solutions to providers
• Strong appreciation for various delivery models, including analytics, software, and platform-enabled services models
• Excellent communication, presentation, and logical reasoning skills, with the ability to engage C-level executives in detailed solution, transition, and transformation shaping discussions
• Strong sales process and operations skills, including pipeline management, forecasting, budgeting, etc.
• A strategic mindset and the ability to create a consultative and solution-minded sales environment
• A forward and innovative thinker, constantly focused on shaping the organization to meet and anticipate both near and long-term business needs
• Demonstrated ability to work in a multicultural, global environment
• An MBA and/or Advanced Degree is strongly preferred

Skills and Competencies

In addition to the qualifications listed above, the following skills and competencies are essential for success in this role:

• Strong business development and sales skills, with the ability to drive revenue growth and expand existing client relationships
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders
• Strong analytical and problem-solving skills, with the ability to understand complex business problems and develop effective solutions
• Ability to work in a fast-paced environment and prioritize multiple tasks and projects simultaneously
• Strong leadership and management skills, with the ability to motivate and direct cross-functional teams
• Ability to travel as needed, with a willingness to work in a remote office environment

Career Growth Opportunities and Learning Benefits

At EXL Health, we are committed to helping our employees grow and develop in their careers. As a Vice President of Strategic Provider Solutions Sales and Business Development, you will have access to a range of training and development opportunities, including:

• Formal training programs, including sales and business development training, as well as leadership and management development programs
• Informal training and mentoring, including on-the-job training and coaching from experienced colleagues
• Opportunities to attend industry conferences and events, including trade shows and seminars
• Access to online training and development resources, including webinars and online courses

Work Environment and Company Culture

At EXL Health, we are proud of our company culture and work environment. We offer a range of benefits and perks, including:

• A competitive salary and bonus structure, with opportunities for career advancement and professional growth
• A comprehensive benefits package, including health, dental, and vision insurance, as well as a 401(k) retirement savings plan
• A dynamic and supportive work environment, with a range of social and networking opportunities
• Flexible working hours and remote work options, with a willingness to accommodate different work styles and needs
• A commitment to diversity and inclusion, with a range of initiatives and programs to support underrepresented groups

Compensation, Perks, and Benefits

We offer a competitive compensation package, including a salary range of $150,000 - $200,000 per year, depending on experience. In addition to your salary, you will also be eligible for a range of benefits and perks, including:

• A comprehensive benefits package, including health, dental, and vision insurance, as well as a 401(k) retirement savings plan
• A bonus structure, with opportunities to earn up to 20% of your annual salary in bonuses
• A range of perks and benefits, including flexible working hours, remote work options, and a dynamic and supportive work environment
• Opportunities for career advancement and professional growth, including training and development programs and mentorship opportunities

Conclusion

If you are a motivated and results-driven sales and business development professional, with a passion for the healthcare industry and a proven track record of success, we encourage you to apply for this exciting opportunity. As a Vice President of Strategic Provider Solutions Sales and Business Development at EXL Health, you will have the chance to drive revenue growth, expand existing client relationships, and develop strategic partnerships with healthcare industry leaders. With a competitive compensation package, a range of benefits and perks, and opportunities for career advancement and professional growth, this is a fantastic opportunity to take your career to the next level. Apply today to join our team and help us shape the future of healthcare!

Apply Now