Synthflow AI is a no-code platform for deploying voice AI agents that automate phone calls across contact center operations and business process outsourcing (BPO) at scale.
Requirements
- Master Zendesk: Handle 20-30+ new tickets per day in Zendesk, covering everything from billing issues to helping customers implement API requests.
- Customer Support Excellence: Respond to customer inquiries via Zendesk and email, providing thoughtful and timely resolutions.
- Operational Assistance: Handle tasks like processing refunds and supporting other operational needs as required.
- Continuous Learning: Stay on top of product updates and features to assist customers effectively.
- Customer Advocacy: Create bug reports and feature requests on behalf of customers, and advocate for their prioritization.
- Product Improvement: Test new features and functions before they are released to customers.
Benefits
- Full-Time Potential: Successful interns may be offered a full-time role, allowing you to grow with the company.
- Ownership: You’ll have real ownership over your work and see the impact of your contributions daily.
- Early-Stage Excitement: Be part of a small, agile team building something transformative.
- Cutting-Edge Tech: Work with innovative technology that’s reshaping how businesses interact with AI.
- Remote Flexibility: Work wherever you’re most productive—no commute, no limits.
Originally posted on Himalayas
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