Welcome to Macy's: Where Diversity Meets Excellence
At Macy's, Inc., we're on a mission to create a brighter future with bold representation for all. Our Mission Every One is built on the foundation of respecting and investing in each individual to create growth, pride, and satisfaction. We're looking for talented and motivated individuals to join our team as a Retail Sales Associate at our Dadeland location. As a key member of our sales team, you'll be responsible for delivering exceptional customer experiences, driving sales growth, and contributing to a fun, inclusive, and dynamic work environment.
About the Role: Retail Sales Associate, Dadeland - Full Time
As a Retail Sales Associate, also known as a Generalist colleague, you'll be the face of Macy's, providing exceptional customer service, developing customer relationships, and driving sales growth. Your close attention to customer preferences and expertise in Macy's merchandise and services will create memorable experiences for every customer you encounter. You'll work collaboratively with your team to meet sales goals, maintain a visually appealing store environment, and stay up-to-date on product knowledge and sales systems.
Key Responsibilities:
- Customer Service: Master store products, services, loyalty programs, and Macy's sales systems to help customers find what they need and suggest additional items.
- Sales Support: Develop customer relationships to grow business and expand our client base. Respond to customer requests for additional merchandise or other assistance.
- Merchandise Organization: Maintain department recovery standards, including selling floor and fitting rooms.
- Update Pricing and Signage: Deliver optimal merchandise execution presentation, ensure accurate merchandise pricing, and process markdowns in a timely and accurate manner.
- Digital Customer Support: Assist in locating and pulling merchandise to fulfill digital customer orders and share how to use electronic devices to shop and compare.
What We Offer: A Rewarding and Inclusive Work Environment
At Macy's, we're committed to creating a work environment that's inclusive, challenging, and refreshingly fun. As a Retail Sales Associate, you'll enjoy:
- Competitive Compensation: A competitive salary and benefits package, including medical, dental, vision, and retirement coverage.
- Empowerment: Opportunities to perform impactful work with tangible results and make a difference to your Macy's colleagues and customers.
- Growth and Development: Fully-funded education benefits, including 100% of tuition, books, and fees, to help you grow your career.
- Merchandise Discounts: Exclusive discounts on Macy's merchandise.
- Colleague Resource Groups (CRGs): Opportunities to participate in CRGs, give-back/volunteer programs, and other community initiatives.
- Employee Assistance Program (EAP): Access to mental health and financial literacy resources to support your well-being.
The Ideal Candidate: Skills, Qualities, and Competencies
To succeed as a Retail Sales Associate at Macy's, you'll need:
- Flexible Availability: Days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Excellent Communication Skills: Ability to effectively communicate with customers, colleagues, and management.
- Customer-Focused: A passion for delivering exceptional customer experiences and building customer relationships.
- Adaptability: Ability to adapt to changing priorities, work on your own, and collaborate with team members.
- Technical Skills: Comfort with electronic devices and ability to learn new systems and technologies.
- Diversity, Inclusion, and Respect: Commitment to upholding Macy's dedication to diversity, inclusion, and respect.
Essential Physical Requirements:
As a Retail Sales Associate, you'll be required to:
- Stand/walk for prolonged periods around the store or department.
- Reach with hands and arms, use hands to press, handle, and feel.
- Lift and/or move up to 25 lbs., climb ladders, stoop, kneel, crouch, and crawl.
- Have close vision, color vision, and ability to adjust focus.
Career Growth Opportunities and Learning Benefits
At Macy's, we're committed to helping you grow your career and develop new skills. As a Retail Sales Associate, you'll have opportunities to:
- Develop your customer service and sales skills.
- Learn about Macy's merchandise, services, and sales systems.
- Participate in training and development programs to enhance your skills and knowledge.
- Take on new challenges and responsibilities as you grow in your role.
Our Company Culture: Inclusive, Fun, and Dynamic
At Macy's, we pride ourselves on creating a work environment that's inclusive, fun, and dynamic. Our colleagues are passionate about delivering exceptional customer experiences and making a difference in their communities. We believe in respecting and investing in each individual to create growth, pride, and satisfaction.
Ready to Join Our Team?
If you're a motivated and customer-focused individual looking for a rewarding career opportunity, we encourage you to apply now! As a Retail Sales Associate at Macy's Dadeland, you'll be part of a dynamic team that's committed to delivering exceptional customer experiences and driving sales growth. Apply today and take the first step towards a brighter future with Macy's!
Don't miss this opportunity to join our inclusive team and contribute to a fun, dynamic, and customer-focused work environment. Apply now and let's create a brighter future together!
Apply Now