Note: The job is a remote job and is open to candidates in USA. Motorola Solutions is a global community focused on safety and security. The Service Strategy Consultant role involves executing financial modeling, quoting, and lifecycle administration for the Video Security and Access Control portfolio, while driving the System Upgrade Agreement program to enhance service attachment rates and revenue growth.
Responsibilities
- Manage the ongoing serialization maintenance, tracking, and data integrity for active ecosystem devices within contracted programs
- Oversee a regular cadence of equipment replacement throughout the product lifecycle to mitigate operational risks
- Consult and support the Avigilon sales and partner communities on the administration and execution of the SUA program
- Build, configure, and execute precise financial and cost-basis models for complex, multi-brand opportunities
- Own bespoke contract structures and technical responses for partner issues and contract requests
- Analyze dense data sets and translate them into clear, actionable financial and operational options for internal stakeholders
- Execute lifecycle and support services validation in strict accordance with the designated service scope
- Audit and update installed base records, accurately differentiate customer-specific contracts, and analyze hardware refresh cycles
- Coordinate technical details horizontally with Product Management, Quote-to-Cash (QTC), and Finance to prevent deployment delays
Skills
- Bachelor's Degree in Engineering, Information Security, Computer Science, or Finance
- 3+ years of experience working in either a technical software environment, data privacy/information security systems, or video surveillance and access control support infrastructure
- Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position
Benefits
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
Company Overview
Motorola Solutions creates mission-critical communication solutions and services for public safety and commercial customers. It was founded in 1928, and is headquartered in Chicago, Illinois, USA, with a workforce of 10001+ employees. Its website is http://www.motorolasolutions.com.