Note: The job is a remote job and is open to candidates in USA. Oomnitza offers a versatile Enterprise Technology Management platform and is seeking a Technical Consultant. The role involves creating and delivering customer business requirements, designing solutions to meet customer needs, and ensuring high client satisfaction through effective project management.
Responsibilities
- The Technical Consultant creates and delivers customer business requirements within the Oomnitza customer solution
- Work with the project team to achieve high client satisfaction and the ability to measure effectiveness of client solution to the Statement of Work
- Understand customer needs and be able to design a solution to meet customer requirements
- Create customer deliverables and documentation such as workflows, dashboards, role definitions and reports to meet customer requirements and maximize Oomnitza value proposition
- Work with Project Manager in proactively managing customer requirements, timelines, expectations and change requests
- Provide assistance to and ensure knowledge transfer of solution to identified customer project resources
- Consistently use and improve delivery methodology and tools to maximize consulting effectiveness and help ensure accurate estimations
- Stay current with the Development roadmap and learn new release offerings and functionality
- Ability to articulate company products and solutions to customers as well as Oomnitza’s value proposition
- Ensure accurate and timely administration of assigned projects including time/expense tracking and status reporting
Skills
- Technical Consultant creates and delivers customer business requirements within the Oomnitza customer solution
- Work with the project team to achieve high client satisfaction and the ability to measure effectiveness of client solution to the Statement of Work
- Understand customer needs and be able to design a solution to meet customer requirements
- Create customer deliverables and documentation such as workflows, dashboards, role definitions and reports to meet customer requirements and maximize Oomnitza value proposition
- Work with Project Manager in proactively managing customer requirements, timelines, expectations and change requests
- Provide assistance to and ensure knowledge transfer of solution to identified customer project resources
- Consistently use and improve delivery methodology and tools to maximize consulting effectiveness and help ensure accurate estimations
- Stay current with the Development roadmap and learn new release offerings and functionality
- Ability to articulate company products and solutions to customers as well as Oomnitza's value proposition
- Ensure accurate and timely administration of assigned projects including time/expense tracking and status reporting
- 1-3 years of relevant implementation consulting experience
- Proven ability to understand and transfer business processes into defined software solution
- Ability to manage multiple customer projects simultaneously
- Excellent written and verbal communication, listening, and comprehension skills with the ability to effectively communicate with all levels of customer and internal personnel
- Tactical, creative, solutions-oriented thinker
- Knowledge of agile and structured waterfall implementation techniques preferred
- Experience in a start-up environment and/or automated asset management software solutions preferred
Benefits
- Career Growth: Top performers will have an opportunity to help shape the team.
- Market-competitive salary + equity
- A once-in-a-lifetime career opportunity to get onboard a fast-growing business that is venture-backed by Shasta Ventures, SYN Ventures and Riverside Acceleration Capital
Company Overview
Oomnitza is an Enterprise Technology Management solution providing a single source of truth for endpoints, applications, Cloud & networking. It was founded in 2012, and is headquartered in San Francisco, California, USA, with a workforce of 51-200 employees. Its website is http://www.oomnitza.com.
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