[Remote] Sales Enablement Operations Manager

Note: The job is a remote job and is open to candidates in USA. SoFi is a next-generation financial services company and national bank that aims to transform personal finance. The Sales Enablement Operations Manager supports the Home Loans organization by managing sales enablement programs to drive loan production and improve sales efficiency, ensuring loan officers have access to necessary tools and resources.

Responsibilities

• Own execution of local market events and tradeshows that support brand awareness and real estate partner engagement
• Manage end-to-end event logistics, including booth coordination, vendor management, signage, food and beverage, and on-site execution
• Identify and execute creative in-market brand activation opportunities aligned to existing events and partnerships
• Support client appreciation events and local sponsorship activations
• Document networking interactions and coordinate post-event follow-up activities, including debriefs and lead engagement support
• Curate and distribute approved social media content for loan officers across platforms such as LinkedIn, Facebook, and Instagram
• Serve as an initial point of contact for loan officers needing guidance on social selling tools, best practices, and content usage
• Monitor industry and social media trends within real estate and mortgage markets and prepare summaries for internal stakeholders
• Partner with loan officers on market-specific collateral requests to support events, real estate partners, seminars, sponsorships, and local initiatives
• Coordinate execution of sales contests and incentive programs in alignment with Home Loans strategy teams
• Facilitate updates to loan officer web pages and Home Loans landing pages by coordinating with corporate marketing and following established governance processes
• Assist with tracking and reporting on marketing and enablement performance metrics
• Support onboarding of new loan officers by partnering with training teams to ensure access to tools, resources, and enablement materials
• Develop and maintain relationships with real estate brokerages and associations to support recruiting and market expansion efforts
• Collaborate with sales leadership to understand recruitment needs and support targeted recruiting initiatives
• Participate in interviews and candidate assessments as requested by Sales Enablement leadership

Skills

• Bachelor's degree in Marketing, Business Administration, or a related field, or equivalent professional experience
• 5–7 years of directly relevant experience in sales enablement operations, marketing operations, event management, or related roles
• Experience managing multiple priorities in a fast-paced, deadline-driven environment
• Strong organizational, project management, and communication skills
• High attention to detail with the ability to execute operational processes consistently and accurately
• Experience working with CRM systems (e.g., Salesforce, Total Expert, Volly, LeadPops, ActivePipe, Bonzo or similar), Microsoft Office tools (Excel, PowerPoint), and social media platforms
• Ability to travel to support key tradeshows and in-market events
• Experience supporting sales teams in financial services, mortgage, or real estate environments
• Familiarity with loan officer marketing regulations and compliance requirements (e.g., RESPA, Fair Lending, Regulation Z)
• Experience coordinating with hotel event staff, tradeshow vendors, and external production partners
• Knowledge of local real estate markets and mortgage industry practices

Benefits

• This role is also eligible for a bonus and competitive benefits.
• To view all of our comprehensive and competitive benefits, visit our **[Benefits at SoFi](https://sofietyinfo.sofi.com/sofi-benefits)**page!

Company Overview

Company H1B Sponsorship