Note: The job is a remote job and is open to candidates in USA. Redfin is a full-service brokerage aiming to redefine real estate in the consumer's favor. The Real Estate Inside Sales Advisor will serve as the first point of contact for potential customers, guiding them through the process of buying or selling a home.
Responsibilities
- You are the first voice of Redfin and responsible for earning a customer’s business by guiding them to the best solution
- You will work from a customer queue, handling live phone calls and inquiries created from the website and app
- Be an expert on all of Redfin’s real estate products and services and advise customers to clear next steps
- Match prospective customers with a local Redfin Agent for a home tour, buyer’s consultation, or listing consultation
Skills
- Active real estate license required
- Previous inside sales experience preferred; will also consider customer service or real estate, or other sales experience
- Real estate transaction experience preferred
- Experience using a Customer Relationship Management (CRM) system is preferred
- Microsoft Office or Google Suite experience a plus
Benefits
- Three weeks of paid vacation, plus paid parental leave, sick leave & flex days
- Choose from various full-family medical, dental, and vision plans with low out-of-pocket expenses
- REALTOR association, MLS dues, and state license fees reimbursed
- 401(k) and Employee Stock Purchase Plan
Company Overview
Redfin is a technology-driven residential real estate brokerage with the country’s most-visited real estate brokerage website. It is a sub-organization of Rocket Companies. It was founded in 2004, and is headquartered in Seattle, Washington, USA, with a workforce of 1001-5000 employees. Its website is https://www.redfin.com/.
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