Note: The job is a remote job and is open to candidates in USA. Akraya, Inc. is an award-winning IT staffing firm recognized for its commitment to excellence. They are seeking a Migration Coordinator - Content Catalog to support customer transitions from UNIFI Pro to Content Catalog, responsible for coordinating migration activities, managing customer communication, and ensuring successful onboarding and migration completion.
Responsibilities
- Manage and coordinate end-to-end customer migration activities from UNIFI Pro to Content Catalog
- Schedule and lead customer introduction, onboarding, and kickoff meetings
- Guide customers through migration timelines, requirements, and onboarding processes
- Collect, verify, and maintain customer account and migration-related information
- Track migration progress, status updates, and workflow execution using internal dashboards and systems
- Coordinate migration readiness reviews, audits, execution activities, and validation processes
- Communicate proactively with customers throughout migration review and completion stages
- Monitor migration milestones and progress tracking within Salesforce and related operational systems
- Collaborate with support, QA, and development teams to troubleshoot and resolve migration issues
- Maintain migration documentation, reports, audit logs, and master tracking records
- Support operational process improvements to streamline migration efficiency and customer experience
Skills
- 3-5 years of hands-on Revit experience, specifically with family building
- 5+ years of experience supporting migrations, onboarding programs, or customer operational workflows
- Strong ability to independently manage assigned workflows and follow detailed process instructions
- Experience coordinating customer-facing operational or technical processes
- Strong organizational, communication, and project coordination skills
- Ability to manage multiple concurrent projects, timelines, and customer engagements
- Experience working with internal systems, dashboards, and collaboration tools
- Strong attention to detail with a proactive problem-solving mindset
- Experience with Autodesk Docs, Autodesk Forma, or related Autodesk platforms
- Familiarity with Salesforce, Slack, Airtable, or AI tools such as Claude
- Experience supporting software migrations, SaaS onboarding programs, Autodesk ecosystem tools, customer success operations, architecture/engineering/construction (AEC) workflows, or technical support operations
Benefits
Company Overview
Akraya is your trusted partner for Digital Transformation. It was founded in 2001, and is headquartered in Santa Clara, California, USA, with a workforce of 201-500 employees. Its website is http://akraya.com.