Job Overview:
We're seeking a highly motivated and customer-focused Remote Insurance Representative to join our team at Workwarp. As a key member of our insurance sales team, you will play a vital role in delivering exceptional customer service, resolving issues, and upselling products and services that meet our customers' needs. With a competitive salary, bonus opportunities, and a comprehensive benefits package, this is an exciting opportunity to grow your career and earn a significant income.
Key Responsibilities:
- Deliver world-class customer service via inbound calls, chat, email, and social media, providing product knowledge, troubleshooting issues, and resolving customer concerns with empathy and efficiency
- Process orders, update customer accounts, and ensure accurate records in internal systems
- Multitask effectively between handling customer inquiries and navigating internal systems
- Meet or exceed performance metrics related to customer satisfaction, first-call resolution, and sales targets
What We Offer:
- Competitive salary: $17.75 per hour, plus bonus opportunities (top performers earn an extra $3 per hour)
- Fully remote, work-from-home environment with paid training and ongoing professional development
- Full-time hours: 40-hour work week, with opportunities for career growth and advancement
- Comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and tuition reimbursement
- Lucrative referral program and holiday pay after 90 days of employment
Requirements:
- Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally
- Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service
- Minimum 6 months of sales experience
- Available for paid training, including 2 weeks of licensing, 3 weeks of product training, and 4 weeks of continued training
- Available to work 8-hour shifts, any day of the week (40 hours/week), including weekends and some holidays, between 7:30am - 12:30am EST
- Previous work-at-home experience preferred
- Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States
- Reside in one of the following states: Alabama, Florida, Georgia, Kentucky, North Carolina, South Carolina, or Texas
Technical Requirements:
- Cable or Fiber Internet Service only (no dial-up, DSL, satellite, or cellular)
- 25Mbps Download/10Mbps Upload
- Ping Rate: Less than 100 ms
- A private workspace with desk/chair where surrounding noise cannot be heard or present during working hours
- Ability to be on webcam during working hours
Why Join Our Team?
At Workwarp, we value our employees and offer a dynamic and supportive work environment. Our company culture is built on the principles of excellence, integrity, and customer satisfaction. We're committed to providing equal employment opportunities to all qualified individuals and promoting a diverse and inclusive workplace.
How to Apply:
If you're a motivated and customer-focused individual with a passion for sales and customer service, please submit your application today. Click the link below to apply:
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