Key Details
• Experience Level: Entry Level & New Grad
• Job Type: Full Time
• Visa Sponsorship: Unknown
• Industries: Software, Small Business, Biotechnology
Responsibilities
Create strategies to ensure SPs feel fully supported and understand Jobber features
Recommend and implement tailored solutions to drive business growth
Leverage scalable tactics to fuel growth within the first 90 days
Shape the success of SPs
Be a product expert to set up customers for success
Communicate with customers to drive the value of features and workflows
Listen to customers' needs and drive value
Be patient and reliable for customers
Foster close collaboration with cross-functional teams
Drive customer-retention mindset in decision making
Encourage feedback loops to amplify customer retention
Be agile and adaptable in a fast-paced environment
Deliver customer-focused solutions
Build strong customer relationships
Teach customers about using Jobber effectively
Requirements
Empowering others
Strong communication skills
Ability to listen actively
Product expertise
Patience and reliability
Performance driven
Achievement mindset
Bias for action
Eagerness to take initiative
Customer driven
Ability to connect with customers
Ability to teach customers about using Jobber
Ability to drive and encourage feedback loops
Ability to be agile and adaptable
Ability to thrive in a fast-paced environment
Skills
• Customer Onboarding
• Stakeholder Management
• Technical Support
• Communication
• Problem-solving
Apply Now
Apply Now