Note: The job is a remote job and is open to candidates in USA. eXp Realty is a global full-service real estate brokerage that operates in a virtual office environment. They are seeking a Broker Transaction Analyst to manage contracts and ensure compliance in real estate transactions while providing exceptional customer service to agents.
Responsibilities
- Collaboratively support the Designated and Managing Brokers to ensure eXp agents consistently deliver outstanding real estate brokerage services
- May be asked to conduct training sessions to improve agents' knowledge of contracts, risk management practices and duties under licensing requirements, and state real estate regulations
- Respond promptly and effectively to agents’ requests for support, demonstrating exceptional customer service and care
- Utilize advanced technology, including AI-driven tools, to thoroughly review contracts and transactional documents, ensuring compliance with all legal and contractual obligations
- Foster a highly collaborative, solution-oriented environment by removing transactional barriers, modeling agile workflows, and actively participating in team-based initiatives to enhance agent experience, risk management, and operational excellence
- Actively consult and engage with eXp agents and internal teams to resolve complex transaction-related issues, providing practical solutions
- Support and promote the ongoing implementation of the eXp risk management initiatives, employing technology and innovative methods to enhance agent awareness and compliance
- Assist in the continuous development, improvement, and compliance monitoring of brokerage operations manuals at both the company-wide and state-specific levels
- Collaborate proactively with internal departments to identify and implement innovative, efficient solutions for supporting eXp’s growing agent base
- Demonstrate flexibility by providing backup support for Managing Brokers as necessary
- Fulfill additional duties as assigned to meet the strategic needs of the brokerage
Skills
- A real estate license is required for this role
- A minimum of 2 years of experience in detailed contract review, demonstrating comprehensive knowledge of real estate transactions
- Strong expertise and experience in real estate compliance, with a deep understanding of state and federal laws, Department of Commerce rules and regulations, Department of Housing and Urban Development requirements, NAR Code of Ethics, and MLS standards
- Exceptional written, verbal, and interpersonal communication skills, capable of clearly and effectively interacting with all organizational levels
- A highly collaborative approach with proven success in partnering with internal stakeholders to achieve shared objectives
- Ability to make swift, informed decisions, effectively addressing and resolving problems using sound judgment
- Uncompromising integrity, consistently demonstrating the highest ethical standards
- Active member of the National Association of REALTORS (NAR)
- Experience with the Skyslope transaction management system
Benefits
- Work from Anywhere
- Flexible Time Off for Salaried Employees
- 401k with 4% match (immediate vesting)
- Robust Medical, Dental, & Vision benefits
- Company provided equipment
- Monthly Technology Stipend
- FSA & HSA with employer contributions
- Health & Wellness incentives
- 100% Paid Parental Leave
Company Overview
eXp Realty is a cloud-based real estate brokerage that provides brokers and realtors with training, tools, and support. It was founded in 2009, and is headquartered in Bellingham, Washington, USA, with a workforce of 10001+ employees. Its website is http://exprealty.com.