Provider Enrollment Supervisor - St. Thomas / Remote US

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

The Provider Enrollment Supervisor oversees the provider enrollment team and is responsible for ensuring timely and accurate enrollment, maintenance, and renewal activities for the USVI Medicaid program. This role ensures compliance with regulatory standards, payer requirements, and internal policies while optimizing workflows for efficiency and accuracy.

Your role in our mission

• Supervise daily operations of the provider enrollment team, assigning and monitoring workloads and ensuring productivity goals are met.
• Monitor enrollment timelines to avoid delays that could impact billing and reimbursement.
• Train and mentor enrollment staff; conduct performance evaluations and provide coaching as needed.
• Develop, implement, and refine policies, procedures, and workflows related to enrollment.
• Stay informed of payer and regulatory changes affecting provider enrollment; update internal processes accordingly.

What we're looking for

• Strong knowledge of provider enrollment regulations and payer requirements.
• Proficiency in provider enrollment systems (e.g., PECOS, CAQH) and payer portals.
• Associate or bachelor’s degree in healthcare administration, business, or a related field preferred.
• 3–5 years of experience in provider enrollment, credentialing, or healthcare operations.
• 1–2 years of supervisory or lead experience preferred.

What you should expect in this role

• Prepare and analyze reports on enrollment metrics, backlog status, and issue resolution.
• Serve as a point of contact for escalations and complex provider enrollment issues.
• Oversee and participate in the preparation, submission, and tracking of provider applications for the USVI Medicaid program.
• Excellent leadership, communication, and organizational skills.
• Ability to manage competing priorities in a deadline-driven environment.

The pay range for this position is $54,300.00 - $77,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Originally posted on Himalayas