About the role (Remote, U.S. & Canada)
We are seeking a Product Manager to own and expand our agent-driven product line—modular AI-powered workflows that transform external signals into customer-ready outputs. This role sits at the intersection of product strategy, design, and customer success. You will partner with engineering, UX, and go-to-market teams to define how agents deliver measurable value across verticals like marketing communications, risk intelligence, and public affairs. This is a fully remote position, open to candidates in the United States and Canada.
What you'll do(First 90-120 days)
- Deliver the first wave of agentized workflows addressing concrete customer problems.
- Translate one high-priority customer process (e.g., reputation risk detection, influencer vetting, or issue escalation) into an MVP.
- Establish adoption and impact metrics for agents and ensure reporting is in place.
- Validate agent value with early adopters and capture structured feedback loops.
- Develop a clear, extensible roadmap for agent development across multiple verticals.
What you've done(Ongoing)
- Own the vision and roadmap for agents and workflows, from concept → launch → scale.
- Translate complex enterprise processes into productized, repeatable agent flows.
- Collaborate cross-functionally to experiment, validate, and launch agent-based solutions.
- Champion agent adoption across internal and external stakeholders.
- Stay current with AI, workflow automation, and risk/communications trends to keep Pendulum ahead of the curve.
Qualifications(Required)
- 5+ years in product management, including direct experience building agent-driven or workflow automation products.
- Proven ability to take new products from concept → MVP → scale.
- Strong general PM craft: prioritization, roadmap ownership, discovery, metrics.
- Experience with workflow-heavy enterprise SaaS products.
- Excellent communicator who can engage senior comms/risk leaders and cross-functional teams.
- Comfortable with ambiguity, rapid iteration, and experimentation.
Nice to Have
- Background in social listening, risk intelligence, comms tech, or workflow automation in regulated industries.
- Experience with AI/ML or open-source intelligence (OSINT).
Why Join Pendulum?
- Grow as a professional by working with emerging technologies in a high-demand industry segment.
- Work on frontier products where agents + external data = new category creation.
- Shape solutions used by Fortune 50 leaders for high-stakes decisions.
- Collaborate with a high-talent team (PMs, designers, engineers).
- Competitive comp, strong equity, autonomy, and a culture of experimentation and impact.
- Drive company direction at a company that encourages input from all levels to help shape our trajectory.
- Experience working at a technology company in which the mission focus is on tackling one of society’s greatest challenges.
- Learn from industry and government experts who value initiative and encourage innovation
- Enjoy the flexibility to work remotely, unlimited PTO, company (and two personal-choice) holidays
- Receive excellent benefits, including 100% employer-paid employee health premiums (50% for dependents), 401(k), and FSA
The Product Manager position offers a base salary range of $140,000 to $180,000 along with equity and comprehensive benefits. Please note that this range serves as a guideline; actual total compensation may vary based on factors such as experience, skill set, qualifications, and geographic location.
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