Southbridge Care Homes provides exceptional acquisition, management, and redevelopment services for long-term care homes and retirement communities across Ontario. The Payroll Advisor plays a vital role within the payroll operations team, providing frontline support to office managers and overseeing day-to-day payroll processing activities.
Responsibilities
- Administer union remittances and ratifications, ensuring compliance with collective agreements and coordinating with third-party union dues administrators
- Accurately process payroll, including off-cycle and quick-entry requests, ensuring all transactions comply with internal policies, collective agreements, and payroll legislation
- Maintain up-to-date knowledge of tax regulations and government reporting requirements
- Audit employee setup data, new hires, terminations, and benefit/deduction elections to ensure accuracy and alignment with payroll standards
- Review and validate daily timesheets and support internal audits and continuous improvement initiatives
- Liaise with the external payroll provider on payroll-related matters to ensure accuracy and timely processing
- Collaborate with the Finance team to reconcile payroll accounts and resolve discrepancies
- Oversee payroll banking activities, including stop payments, rejected payments, and direct deposit issues
- Maintain strict confidentiality and uphold best practices in data privacy and fraud prevention
- Work closely with payroll team members to provide coverage during absences, ensuring continuity of payroll services and consistent service delivery
- Monitor and manage internal support tickets
- Complete ad hoc jobs and reports as needed
Skills
- 1–2 years of full-cycle payroll experience in a fast-paced environment
- Diploma in Business Administration, Accounting, HR, or related field
- Knowledge of Canadian payroll legislation (Federal and Ontario)
- Proficiency in Microsoft Excel (including pivot tables and formulas)
- High attention to detail, accuracy, confidentiality, and ability to manage time effectively
- Strong communication and interpersonal skills; able to work independently and contribute to a collaborative, inclusive team
- PCP designation in progress
- Experience with payroll systems (Ceridian Dayforce, ADP, Kronos, SAP)
- Exposure to unionized or healthcare environments
Company Overview
Southbridge Care Homes offers acquisition, management and redevelopment services to retirement communities and long-term care homes. It was founded in 1967, and is headquartered in Cambridge, Ontario, CAN, with a workforce of 5001-10000 employees. Its website is https://www.southbridgecarehomes.com/.
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