Summary The Medical Information Contact Center Intern is involved in providing administrative, pharmaceutical, technical, and drug product support to the Medical Information Contact Center (MICC) department. Essential Duties And Responsibilities • Assist the Medical Information Specialist team in processing medical information cases, adverse event reporting, product complaint handling, medical writing, case entry to IRMS database. • Develop product training and disease state training for MICC. • Create and/or update process documents for MICC. • Review client detail reports to identify trends and develop FAQs and other materials for clients. • Attend and participate in department meetings. • Assist as needed with handling of inbound/outbound calls in the contact center for overflow, peak demand, or specific projects. • Provide support to Medical Information team with administrative tasks as needed. • Handle miscellaneous projects within the MICC. Qualifications • Pursuing or recently graduated with a Bachelor’s degree. • Excellent telephone communication skills (professional, patient and cordial). • Professional oral and written communications skills, exceptional attention to detail with excellent organizational capabilities. • Demonstrated proficiency in MS Office/O365/Teams (Word, Excel, PowerPoint), Outlook, Internet Explorer, database systems. Dates for Internship will be May 18th, 2026 through August 7th, 2026. Apply tot his job