A-Line is hiring Prior Authorization Pharmacy Technicians! This is Full-Time 40 hours per week.
• The Tech must be comfortable with working ANY 8.5 hour shift between 11am-11pm after the training*
Schedule:
• Regular: Mon–Fri, 11:00 AM–11:00 PM CST (8.5-hour shift + 30-min lunch)
• Training: Mon–Fri, 10:00 AM–6:30 PM CST for approximately 5 weeks
Pay Rate: $20 per hour
Preferred Location: West Coast candidates preferred due to late shift coverage needs.
Work Environment: Fully remote (must meet workspace and technical requirements described below).
Position Summary
The Tech I Prior Authorization role is responsible for receiving high-volume inbound calls from providers, pharmacies, and members; delivering professional, courteous assistance; and processing prior authorization requests using established criteria. The technician documents reviews accurately and promptly while routing all clinical questions, escalations, or judgment-based decisions to the pharmacist team.
Additional responsibilities include:
• Outbound calls as needed
• Reviewing and processing faxed and ePA prior authorizations
• Monitoring and responding to department mailboxes
• Supporting additional tasks assigned by leadership
Required Qualifications & Licensures:
• 2 years of high-volume call center experience - Experience with a health plan, PBM, or prior authorization experience strongly preferred!
• Pharmacy Tech License OR National Certification is Required
• 1-2 years experience as a pharmacy technician in an administrative support function. (Not just retail)
• Familiarity with medical terminology and coding.
Skills
• Advanced computer skills, including word processing and spreadsheet use.
• Excellent verbal and written customer service skills.
• Ability to sit, focus, and work uninterrupted for the full shift.
Important Work Requirements (Candidate Must Acknowledge & Understand):
• This remote role requires a HIPAA-compliant workspace free from noise and distractions.
• Candidate cannot be the primary caregiver for anyone during scheduled work hours.
• Must have wired internet connection with at least 25 Mbps download / 3 Mbps upload (screenshot required).
• Must have the ability to work all scheduled training hours without conflicts.
Apply now to this posting for Immediate Consideration with Silvana M with A-Line!
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Pay: $20.00 per hour
Expected hours: 40 per week
Benefits:
• Dental insurance
• Health insurance
• Vision insurance
Work Location: Remote
Apply Now
Apply Now