IKEA is a global home furnishing retailer known for its innovative designs and commitment to customer satisfaction. The Kitchen Designer (Sales) role involves providing customer support and offering home furnishing solutions to maximize sales while ensuring a positive customer experience. The position requires strong communication skills and the ability to work collaboratively with a diverse team.
Responsibilities
- Provide qualitative customer support in all remote channels, including live video calls, to secure a great customer experience, thus building trust in the IKEA brand
- Offer home furnishing solutions, by demonstrating a commercial approach and true salesmanship in every customer contact, in order to maximize sales
- Contribute with input to set, and responsible for reaching, personal goals that align with and contribute to the unit, function and team goals
- Actively seek information about the IKEA product range and services to stay up to date with commercial priorities and activities, and to maintain ability to steer sales
- Capture relevant customer insights to enable other parts of Ingka to improve the customer experience
Skills
- You have experience in Sales and solutions-oriented with a strong home-furnishing interest
- You have strong social skills and your driven by working with people
- You have strong communication skills, verbal and written in local language
- Presence in unit may be required, and it is also necessary to travel to client locations when needed
Benefits
- Wellness days (in addition to your vacation days!)
- Extended health, dental, and vision coverage (for you and your family)
- RRSP with IKEA contribution matching options
- Eligibility for our annual IKEA bonus incentive plan
- Flexible spending account
- Life insurance
- Merchandise and restaurant discounts
- Parental leave
- Bereavement leave
- Employee assistance program (that helps you support your mental, physical, and financial wellbeing)
Company Overview
IKEA Systems offers a wide range of well-designed, functional home furnishing products. It was founded in 1943, and is headquartered in Delft, Zuid-Holland, NLD, with a workforce of 10001+ employees. Its website is http://www.ikea.com/.
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