Position Overview: Compensation: Competitive salary Position: Medical Assistant Start Date: Immediate openings available Company: PicnicHealth (a Workwarp company) Location: Remote (W2 role) About PicnicHealth: PicnicHealth is revolutionizing observational research by empowering patients and life sciences companies through innovative technology and expertise. We're a fast-growing, award-winning team dedicated to making a meaningful impact on millions of people's lives. The Opportunity: We're seeking a compassionate, patient-oriented Medical Assistant to join our team! As a certified Medical Assistant, you'll play a vital role in our patient support operations, working closely with patients, and contributing to the creation of high-quality, real-world-evidence medical datasets. Responsibilities: Represent PicnicHealth with professionalism and care, providing exceptional patient experiences Review patient records, verify study qualification, and validate data for our Clinical team Conduct phone outreach to patients for surveys, information collection, and follow-ups Provide accurate, timely, and easy-to-understand answers to patient inquiries Ensure patient privacy and confidentiality, exercising good judgment and following internal protocols Track performance metrics, troubleshoot issues, and collaborate with teams to refine operations and improve tools Requirements: Certification in an approved Medical Assistant program Detail-oriented, accurate, and fast with excellent communication skills Experience with GSuite and VOIP phones Ability to multitask, prioritize, and work in a fast-paced environment Strong judgment and discretion, particularly with confidential information Preferred: 2+ years of experience working with medical records and high-volume phone-based work What We Offer: Competitive salary and benefits Opportunity to make a meaningful impact on patients' lives Flexible, remote work arrangement (~20 hours/week) Collaborative, dynamic work environment Equal Opportunity Statement: PicnicHealth values diversity and inclusivity, promoting a work environment free from discrimination and harassment. We welcome applications from qualified candidates. Ready to join our mission-driven team? Apply Now! Apply for this job