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Posted Jan 1, 2026

Healthcare AR Follow Up Representative

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Job description The Accounts Receivable Representative is responsible for the follow-up on identified government and non-government claims including Medicare /Medicaid and Government HMO. The incumbent will resolve unpaid accounts in a timely and efficient manner for one or more geographical areas, while maintaining quality and productivity standards set for the Level 1 A/R Follow-up Representative. Responsibilities: • Review eligibility, verify insurance benefits, and/or perform insurance discovery activities required to generate a clean claim. • Review, modify as necessary, and re-bill rejected/denied claims in “queue” by assigning appropriate insurance carrier, utilizing the billing address and/or payor prefix. • Process “queues” within appropriate timeframes, (e.g. claims status checks, appeals of denied claims). • Recode claims, assigning proper condition codes/ICD-9 codes/procedure codes into the Accounts Receivable Billing System and re-file claims as necessary. • Update appropriate modifiers, based on origin and destination of trip and change insurance claims as necessary. • Create narrative in the Accounts Receivable Billing System to document status of trip for use in claim appeal process. • Other duties as assigned. • Work in a spirit of teamwork and cooperation. • Convey a sense of competence and commitment. • Use initiative to learn new skills, enhance personal knowledge and improve communications. • Demonstrate an ability to work well with team members. • Communicate a willingness to help others succeed. • Share workspace and resources as necessary. Qualifications: • High School Diploma or GED required, Associates Degree or certificate of completion from a coding and billing school preferred. Examples: Certifications • Minimum one (1) year previous medical billing experience required; ambulance billing experience preferred. • Medical transportation processes. • Terminology on a PCR, Hospital Face Sheet, and/or a CAD Sheet. • Process of signature and paperwork compliance. • Payor-specific requirements for one or more geographical areas and/or financial classes. • Distinctions between ALS/BLS/SCT/Gurney/Wheelchair/CCT levels of service. • ICD-9 coding/condition codes and procedure codes. • Government coverage guidelines, filing limits and necessary prior authorizations. • Medical terminology and insurance terminology. • Internal Compliance guidelines. • Appeal levels and the redetermination process. • HIPAA requirements. • Proficient in the Accounts Receivable Billing System and Internet, (e.g. Internet mapping programs, eligibility websites, address search engines). • Basic understanding of Microsoft Word and Excel. • Communicate effectively, (both orally and in writing) in English. Benefits Integra Connect, LLC provides a comprehensive benefits plan. • Medical/Dental/Vision Insurance beginning the 1st of the month following your date of hire • Paid Time Off • 401k with employer match • Paid Holidays and Floating Holiday Equal Opportunity Employer Job Type: Full-time Benefits: • 401(k) • 401(k) matching • Dental insurance • Employee assistance program • Health insurance • Life insurance • Paid time off • Vision insurance Schedule: • Monday to Friday Work Location: Remote Apply Job!