Tokyo Chemical Industry Co., Ltd. (TCI) is a globally recognized leader in the manufacturing of specialty organic chemicals. TCI America is seeking an enthusiastic and motivated entry-level Field Sales Account Manager based in the Newark, New Jersey area, responsible for driving revenue growth through customer engagement and territory management. The role involves managing accounts, pursuing new business opportunities, and maintaining strong relationships with customers.
Responsibilities
- Meet or exceed sales targets within the assigned territory
- Develop and maintain strong relationships with key and prospective customers through regular in-person visits, phone calls, and email communication
- Conduct a minimum of 40 customer visits per month, including one week of business travel each month; Travel requirement ranges from a minimum of 25% to a maximum of 50%, depending on business needs
- Execute sales strategies and initiatives as directed by sales leadership
- Gather customer feedback and provide regular reports and insights to management
- Develop and maintain effective customer relations with end users and purchasing agents within assigned territory
- Independently make decisions but also utilize available resources to meet customer needs and work effectively with cross-functional team to ensure customer satisfaction
- Seek out broader relationships within accounts to help facilitate networking and prospecting
- Research competitor and industry activity and keep informed of new products/services and other general information of interest to customers
- Introduce new products and services to existing customers
- Maintain accurate reporting, records, and files necessary for proper management of territory
- Communicate with your manager and internal team on any customer issues or potential problems
- Maintain an understanding of activities, industry trends, government regulations & technical developments as they pertain to target accounts
- Prospect for custom synthesis and bulk projects to be manufactured at TCI
- Coordinate with TCI regarding sales potential or sales issues related to custom projects with Inside Bulk Sales Team
- Represent TCI at trade association meetings, exhibitions, symposiums, and vendor shows to promote sales growth
- Positively represent TCI at all times throughout customer locations, at tradeshows, etc
Skills
- Bachelor's degree in Chemistry, Biochemistry, Organic Chemistry, or a related scientific field from an accredited four-year institution
- Strong ability to read, analyze, and interpret technical and regulatory documents, including safety protocols, operating manuals, and standard procedures
- Skilled in writing clear reports, business correspondence, and procedural documents
- Able to present information effectively and respond to questions from customers, colleagues, and management
- Proficient in basic math operations including addition, subtraction, multiplication, and division using whole numbers, fractions, and decimals
- Demonstrated ability to solve practical problems and adapt to a range of non-standardized situations
- Capable of interpreting and executing instructions delivered in written, oral, schematic, or schedule formats
- Proficient in Microsoft Office applications (Excel, Word, Outlook), and experienced with SAP or similar ERP systems
- Must be comfortable using digital tools to manage customer data, reports, and communications
- Valid driver's license with a clean driving record is required
- Frequent overnight and day travel is expected
- Candidates must demonstrate flexibility, strong multitasking abilities, discretion with confidential information, and the capacity to manage competing priorities in a dynamic work environment
Benefits
- Medical/Vision
- Dental
- 401(K) Matching
- Life Insurance, AD&D, LTD, STD
- Flexible Spending Accounts
- Business Travel Insurance
- PTO & Paid Holidays
- Free Costco Membership
- Employee Referral Program
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Company Overview
TCI is a leading bio-tech company in Taiwan, adopting the concept of Integrated Bioscience Design (IBD) to serve our clients. It was founded in 1980, and is headquartered in Taipei, T'ai-pei, TWN, with a workforce of 1001-5000 employees. Its website is https://www.tci-bio.com.
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