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Posted Oct 22, 2025

Experienced Multilingual Customer Support Representative for Leading Mobile Game Development Company - Playrix

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Introduction to Playrix and Our Mission

Playrix is a trailblazer in the mobile game development industry, standing tall among the top 3 companies worldwide in terms of revenue and leading the pack in EMEA. Our games have achieved unprecedented success, with over 2.3 billion installations and a staggering 30 million daily players. This is an exciting opportunity to join a dynamic team that is passionate about creating engaging gaming experiences for millions of people around the globe. As a Customer Support Representative, you will play a vital role in ensuring our players have an exceptional experience, providing them with top-notch support and resolving their queries in a timely and professional manner.

Job Overview

We are seeking a highly skilled and motivated Customer Support Representative who is fluent in German, English, and Russian. The ideal candidate will have a strong technical background, excellent communication skills, and the ability to work in a fast-paced environment. As a key member of our support team, you will be responsible for providing technical assistance to our players, troubleshooting issues, and collaborating with various departments to ensure seamless solutions. If you are passionate about gaming, have a knack for problem-solving, and enjoy working with people from diverse backgrounds, we encourage you to apply for this exciting opportunity.

Key Responsibilities

Essential Qualifications

Preferred Qualifications

Skills and Competencies

To be successful in this role, you will need to possess a unique blend of technical, communication, and interpersonal skills. You should be a team player, with a strong work ethic and a passion for delivering exceptional support. You should also be adaptable, flexible, and able to thrive in a fast-paced environment, with a strong ability to prioritize tasks and manage multiple projects simultaneously.

Career Growth Opportunities and Learning Benefits

At Playrix, we are committed to the growth and development of our employees. We offer a range of training programs, workshops, and conferences to help you develop your skills and advance your career. You will have the opportunity to work with a talented team of professionals, learn from industry experts, and develop a deep understanding of the gaming industry. We also offer a range of benefits, including reimbursement for online courses, participation in relevant conferences, and access to discounted English language courses.

Work Environment and Company Culture

Our company culture is built on a foundation of innovation, creativity, and collaboration. We believe in fostering a positive and inclusive work environment, where employees feel valued, supported, and empowered to succeed. We offer a range of perks and benefits, including healthcare, work-life balance, professional development opportunities, entertainment, and community involvement. Our team is passionate about gaming, and we encourage our employees to share their ideas, feedback, and suggestions to help us create the best gaming experiences possible.

Compensation, Perks, and Benefits

We offer a competitive salary, with a range of perks and benefits to support your well-being and career growth. These include:

Conclusion

If you are a motivated and talented individual with a passion for gaming, excellent communication skills, and a strong technical background, we encourage you to apply for this exciting opportunity. As a Customer Support Representative at Playrix, you will have the chance to make a significant impact, work with a talented team, and develop your skills and career in a dynamic and fast-paced environment. Don't miss out on this opportunity to join a leading mobile game development company and take your career to the next level. Apply now and take the first step towards a rewarding new role!

How to Apply

To apply for this exciting opportunity, please submit your application through our website. We look forward to hearing from you and exploring how you can contribute to our team's success.

Apply Now