Introduction to blithequark and the Industry
At blithequark, we pride ourselves on being a leader in the logistics and transportation industry, committed to providing exceptional service to our customers worldwide. As a global company, we recognize the importance of having a talented and dedicated team to drive our success. The customs trade coordinator role is a vital part of our operations, ensuring that all import and export activities are conducted in compliance with international regulations and standards. If you are a detail-oriented and organized individual with a passion for delivering outstanding customer service, we encourage you to apply for this exciting opportunity.
Job Summary
As a Customs Trade Coordinator at blithequark, you will be responsible for providing impeccable customer service, ensuring the accurate and timely processing of import-related documentation, and maintaining compliance with all relevant regulations. This is a full-time, remote position that offers a competitive salary and a comprehensive benefits package. If you are a motivated and results-driven individual with excellent communication and problem-solving skills, we invite you to join our team and contribute to our continued success.
Key Responsibilities
- Provide exceptional customer service, responding to inquiries and resolving issues in a professional and courteous manner
- Retrieve and verify the accuracy of customs clearance information from databases, SOPs, duty books, the web, or customs documentation
- Perform data entry and processing of import-related documentation for submission to US Customs and other participating government agencies (PGAs)
- Maintain and update all shipment documentation in compliance with record-keeping requirements
- Ensure compliance with all international importing and exporting regulations
- Collaborate with internal staff, departments, and clients to deliver a high level of service and support
- Process company financier shipments and handle remote filings as required
- Adhere to all company policies and procedures, ensuring that service and organizational standards are met
Essential Qualifications
- High school certificate or GED required
- No industry experience required, but a minimum of six months of work experience is preferred
- Data entry/console experience required
- Proficiency in MS Office, Outlook, and office equipment (telephone, fax, scanner, printer, copier)
- Excellent interpersonal, verbal, and written communication skills
- Organizational and time management skills, with the ability to handle a high volume of work and meet deadlines
- Ability to work independently with minimal supervision and as part of a team
Preferred Qualifications
- Bachelor's degree in a related field (e.g., logistics, international trade, business administration)
- Previous experience in a customs trade or import/export role
- Familiarity with customs regulations and procedures
- Knowledge of transportation management systems and software applications
- Certification in customs brokerage or a related field
Skills and Competencies
- Strong analytical and problem-solving skills, with attention to detail and accuracy
- Excellent customer service and communication skills, with the ability to build strong relationships with clients and colleagues
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously
- Strong organizational and time management skills, with the ability to meet deadlines and achieve goals
- Proficiency in Microsoft Office applications, including Word, Excel, and Outlook
Career Growth Opportunities and Learning Benefits
At blithequark, we are committed to the growth and development of our employees. As a Customs Trade Coordinator, you will have access to paid training and development programs, designed to enhance your skills and knowledge in the field. You will also have opportunities to advance within the company, taking on new challenges and responsibilities as you grow and develop in your career. Our comprehensive training program includes:
- Onboarding and orientation, to ensure a smooth transition into the role
- Customs regulations and procedures training, to enhance your knowledge and understanding of the industry
- Software and systems training, to ensure proficiency in our transportation management systems and software applications
- Leadership and management development programs, to support your career advancement and growth
Work Environment and Company Culture
At blithequark, we pride ourselves on our positive and supportive work environment, where employees are valued and respected. Our company culture is built on a foundation of integrity, teamwork, and customer focus, and we strive to create a workplace where everyone feels welcome and included. As a remote employee, you will be part of a virtual team, working collaboratively with colleagues across the country to achieve our goals and objectives.
Compensation, Perks, and Benefits
We offer a competitive salary range of $20-30 per hour, depending on experience, as well as a comprehensive benefits package that includes:
- Medical, dental, and vision insurance
- 401(k) retirement savings plan, with company match
- Paid time off and holidays
- Flexible work arrangements, including remote work options
- Opportunities for career advancement and professional growth
Conclusion
If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity to join our team as a Customs Trade Coordinator. At blithequark, we are committed to the growth and development of our employees, and we offer a comprehensive training program, competitive salary and benefits package, and a positive and supportive work environment. Don't miss out on this opportunity to take your career to the next level and contribute to the success of our company. Apply today and become a part of our dynamic and talented team!
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