Imagine being part of a team that is passionate about delivering exceptional customer service, where every interaction is an opportunity to make a positive impact. At blithequark, we believe in building something amazing together, and we're looking for a talented Customer Service Executive to join our dynamic team. As a leading insurance company, we pride ourselves on providing quality solutions and support to our valued customers, and we're committed to ensuring both customer satisfaction and employee success.
We're seeking a highly skilled and motivated Customer Service Executive to join our team, initially for a week of training in Birmingham, followed by remote work. As a Customer Service Executive at blithequark, you will be responsible for resolving customer queries, providing prompt solutions, and delivering excellent customer service via telephone and email. You will be an integral part of our customer service team, working collaboratively with colleagues, managers, and other teams to ensure timely customer resolutions.
To be successful in this role, you will need to have:
While not essential, the following skills and qualifications are desirable:
You will need to have:
At blithequark, we're committed to helping our employees grow and develop in their careers. As a Customer Service Executive, you will have access to a comprehensive training programme, opportunities for career growth and development, and a supportive and inclusive work environment.
Our company culture is built on a foundation of collaboration, inclusivity, and respect. We believe in creating a positive and dynamic work environment that supports the well-being and success of our employees. As a remote worker, you will be part of a virtual team that is connected and engaged, with regular check-ins and opportunities for collaboration and feedback.
We offer a competitive salary package, with a salary range of £22,275 - £27,295 per annum (depending on experience), plus a shift allowance. You will also have access to a range of benefits, including:
If you're enthusiastic about delivering outstanding customer service and thrive in a collaborative work environment, we would love to hear from you. Please submit your application, including your resume and a cover letter detailing your relevant experience and why you're a great fit for this role.
The recruitment process for Customer Service Executives will be conducted across 3 to 4 cohorts, with 5 individuals per cohort. Training will be conducted at our Birmingham office for one week, with remote work available thereafter. The ideal start date for training is the week commencing 21st October.
Don't miss out on this exciting opportunity to join our dedicated and dynamic customer service team at blithequark. Apply now and take the next step in your career! We're committed to building a supportive environment for you to explore the next steps in your career, and we look forward to hearing from you soon.
blithequark is an equal opportunities employer, and we're committed to running an inclusive and accessible recruitment process to support candidates of all backgrounds and abilities to apply. If you require reasonable adjustments at any stage, please let us know, and we will be happy to support you.
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