LiquiDonate is hiring a part-time, contract-based specialist ($25/hr) to coordinate communication and shipping logistics for our nonprofit partners, ensuring surplus retail inventory is successfully delivered rather than wasted.
About LiquiDonate Inc.
LiquiDonate is a climate-tech startup that’s building a sustainable social impact solution that’s never been done before. LiquiDonate is a tech for good solution and what you build here has a lasting impact!
Description
Role Overview
LiquiDonate connects surplus goods from businesses to a network of over 4,000 nonprofit partners across the U.S. and Canada. As we continue to grow, maintaining a high level of service and strong relationships with these organizations is essential.
We’re looking for a Donations Logistics Communications Specialist to help us ensure every nonprofit has a smooth experience using the LiquiDonate platform. This part-time contract role (30 hours per week) will play a key role in supporting nonprofit partners, ensuring donation details are complete, and helping facilitate successful deliveries from start to finish.
What You’ll Do
• Communicate with nonprofits via email and phone to confirm donation details, collect receipts and signatures, and ensure timely follow-up.
• Maintain accurate and up-to-date nonprofit account information in our system.
• Track and resolve shipping or carrier issues by liaising directly with logistics partners.
• Support outreach efforts for nonprofit onboarding and platform registration.
• Assist with smaller projects such as identifying potential new nonprofit partners or helping with survey communications.
• Collaborate closely with the Director of Operations and Director of Circularity to maintain exceptional service and support for our nonprofit community.
Qualifications
• Customer service/success experience or UX experience
• Comfort with email and phone communication
• Past experience managing deliveries or appointments
• Past experience working with non-profit (ideal)
• Highly organized, able to keep track of multiple open items at the same time
• Fluent in English
Compensation
• $25/hour, contract
• Expected 30 hours per week
Application Process
Please complete the application form or email a cover letter and resume to
[email protected]
Salary
$25 - $25 per hour
Apply Now
Apply Now