TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. We are seeking a Data Quality Manager to lead the charge in setting the standard for excellence across our AI data projects. As a champion of high-quality data, you will build and optimize quality frameworks, lead a team of quality analysts, and use data-driven strategies to improve performance and reduce errors.
Requirements
- Bachelor's degree in Computer Science, Data Science, or a related technical field—or equivalent experience.
- 3+ years of experience in data quality, data operations, or QA—ideally in AI/ML or data annotation environments.
- Strong understanding of annotation workflows and statistical quality metrics like F1 score and inter-annotator agreement.
- Proven experience in leading teams and managing large-scale, high-volume quality operations.
- Hands-on experience with QA and annotation platforms (e.g., Labelbox, Dataloop, LabelStudio).
- Advanced data analysis skills using Excel, Google Sheets, and SQL; familiarity with Python is a plus.
- Exceptional communication skills with the ability to present data insights to technical and non-technical audiences.
- Strong organizational skills with a proactive, solutions-focused mindset.
Benefits
- Competitive industry salaries
- Comprehensive benefits packages
- Total Rewards, Wellness, HR, and Diversity departments
- Inclusive environment and positive impact on the community
- Internal mobility and professional growth at all stages of an employee's career within TaskUs
Originally posted on Himalayas
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