Customer/1 Billing Tester
Client: National Grid
Location: Syracuse, NY / Waltham, MA / Remote
Overview:
We are seeking a Customer/1 Billing Tester with strong experience in the Energy and Utilities domain. The ideal candidate will be responsible for ensuring the accuracy, stability, and performance of Customer/1 billing systems through comprehensive testing practices. This role requires deep functional knowledge of the Customer/1 application and proven hands-on testing expertise in billing modules.
Key Responsibilities:
• Conduct end-to-end testing of Customer/1 billing applications and integrations.
• Develop, maintain, and execute test plans, test cases, and scripts based on business requirements.
• Identify, log, and track defects and inconsistencies in the system.
• Collaborate with business analysts, developers, and other stakeholders to validate billing functionality.
• Participate in UAT, regression, and system integration testing cycles.
• Provide clear, detailed test reports, test metrics, and recommendations.
• Ensure that test results align with business rules and billing accuracy requirements.
Required Skills & Experience:
• Strong hands-on experience in testing Customer/1 Billing Systems.
• Mandatory experience in the Energy/Utility industry (gas, electric, or water).
• Expertise in functional, integration, and regression testing.
• Proficiency in test management and defect tracking tools (e.g., ALM, JIRA).
• Strong analytical and problem-solving abilities.
• Excellent communication skills for coordination with cross-functional teams.
This is a remote position.
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