Academic Advisor

Job title: Academic Advisor in Indianapolis, IN at Ivy Tech Community College
Company: Ivy Tech Community College
Job description: Job Title: Academic Advisor
Location: Downtown Indianapolis Campus
Job Type: Full-time
Classification: E-1
Salary Range: $53,000 - $55,000 (based on experience)
Reports To: Assistant Director of AdvisingWho We Are:
We are an open-access college that fuels Indiana’s economy through excellence in teaching and proactive engagement with industry and community partners, embedded in a culture of innovation that empowers all students to learn and succeed. We are “higher education at the speed of life!”Our Values:

• Empathy: We stand with our students, partners, and communities.
• Integrity: We treat all with dignity and respect.
• Accountability: We deliver on our commitments.
• Agility: We innovate, iterate, and transform.
• Connectivity: We connect with partners to strengthen communities and ensure student success for all.

About the Role:
Provide developmental academic advising for new and continuing students using a case management approach. Assist students in defining personal and academic career goals, interpreting and understanding placement scores, program curriculum and pre-requisites, and developing basic skills to register for courses, as appropriate. The Academic Advisor will refer students to appropriate internal and external resources that foster student success.Required Skills & Competencies:

• Student Advocacy & Service Orientation

Demonstrates approachability, adaptability, and strong problem-solving skills to meet student needs and remove barriers to success. * Developmental Advising ExpertiseApplies student development and learning theories to guide students in identifying academic and career goals, understanding curriculum pathways, and navigating college systems. * Digital Literacy & Multiplatform EngagementUtilizes tools such as Canvas, Salesforce, and institutional systems to communicate, track, and support student progress effectively. * Analytical AdvisingInterprets placement scores, program requirements, and prerequisite structures to inform individualized planning. * Process Navigation & Enrollment ReadinessEquips students with the knowledge and skills to register for courses and complete pre-semester onboarding steps. * Retention-Focused Case ManagementManages an advising caseload with proactive outreach, monitoring, and timely interventions that foster persistence and degree progression. * Collaborative PracticePartners with academic and student affairs stakeholders to align advising strategies with institutional support systems. * Supportive MindsetCreates an advising environment where students from a wide range of backgrounds feel supported and respected. * Regulatory & Ethical ComplianceMaintains accurate records in accordance with FERPA and institutional guidelines.Key Responsibilities:The following is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

• Deliver high-quality, student-centered academic advising for assigned caseload
• Guide students in developing and updating their Individualized Academic Plans
• Support new student onboarding through orientation and enrollment advising
• Engage students via in-person, virtual, and digital advising tools
• Monitor academic progress and implement timely interventions
• Refer students to internal and external resources to support their holistic development
• Stay current on academic program offerings, college policies, and key processes
• Collaborate with financial aid and support service teams to holistically advise students
• Contribute to orientation, registration events, and advising campaigns
• Participate in ongoing professional development and college-wide committees
• Promote practices that enhance the student experience
• Perform other duties aligned with the scope and purpose of the role

Education and Experience:

• Bachelor's degree in education, psychology, counseling, social work, or related fields.
• Minimum of one year of experience in academic advising, admissions, career counseling or related higher education area.
• Excellent communication and time management skills, as well as the ability to demonstrate initiative and working in a team environment.
• Working knowledge of word processing, spreadsheet, email, and database applications including student records management systems and online social media tools.
• Administrative and organizational skills along with strong customer service attributes are necessary.
• Ability to multi-task and adapt to different paces of work depending on the situation

Education Requirements

• Bachelor's degree in education, psychology, counseling, social work, or related fields.

Preferred Qualifications

• Master's degree in college student personnel, higher education, counseling psychology, or related discipline.
• Minimum of one to two years of relevant experience demonstrating leadership qualities. Community College experience or credential

Must demonstrate ability to promote an environment that reflects the broad backgrounds represented by our students and employees and which every individual feels respected and valued.Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.
Expected salary: $53000 - 55000 per year
Location: Indianapolis, IN
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