Adobe Journey Optimizer Architect(AJO Architect)
Journey Architecture & Blueprinting • Design scalable, reusable journey components and logic frameworks aligned with AJO capabilities and business requirements. • Create high-level journey blueprints that support NBA logic, personalization, and multichannel orchestration. • Ensure consistency and feasibility across pods and use cases. Pod Enablement & Design Support • Act as a design lead across agile pods, validating journey logic and supporting AJO builders. • Provide reusable templates, documentation, and guidance to accelerate pod-level execution. • Promote consistency across pods while enabling flexibility for experimentation and variation. Requirements Required Qualifications • Bachelor’s degree in Experience Design, Marketing, Information Systems, or a related field—or equivalent work experience • 5+ years in experience architecture, customer journey design, or marketing technology. • Deep understanding of Adobe Journey Optimizer (AJO), Real-Time CDP, and NBA decisioning platforms. • Proven ability to design scalable, reusable journey frameworks and logic structures. • Strong collaboration skills across agile pods, data science, engineering, and marketing strategy teams. • Familiarity with multichannel personalization, compliance (HIPAA, TCPA), and consent frameworks. • Experience working in agile environments and collaborating across pods Preferred Qualifications • Experience supporting MarTech platform migrations or platform enablement initiatives • Familiarity with NBA experimentation frameworks and multivariant testing strategies • Background in healthcare, insurance, or other regulated industries • Exposure to scaled agile frameworks (e.g., SAFe, LeSS) • Certification in Experience Design, Product Management, or Marketing Technology • Experience collaborating with data science and engineering teams on personalization logic • Knowledge of consent and preference management frameworks and their impact on journey Highlights Adobe Journey Optimizer || Architect || Remote We are looking for an AJO SME, they do not need to be an Architect specifically but need to be an absolute rockstar in AJO.